Customer support

Give shoppers access to Gorgias support where they need it.

Add the configured Gorgias chat experience to supported storefront surfaces while support teams continue working inside Gorgias.

WebNativeServer
What Gorgias connects

See what the connection does before deciding how to configure it.

Wanevo shows only the supported jobs for this service. Your team keeps control of the provider account, setup, and operating decisions.

Storefront chat widget

Load the configured Gorgias bundle on supported storefront surfaces.

Validated provider setup

Require a Gorgias application ID when the provider is selected.

Configurable script origin

Use the provider default or an explicitly configured script URL.

Provider switching

Change a supported helpdesk provider through configuration instead of rebuilding storefront pages.

Clear boundaries

Know who owns configuration, delivery, and outcomes.

Gorgias owns support operations
Tickets, agents, automation, inboxes, customer service data, and reporting remain in Gorgias.
Wanevo owns storefront placement
Load the configured support widget through the active helpdesk integration.
Your team owns service policy
Staffing, response times, escalation, privacy, and support outcomes remain operational decisions.
Gorgias FAQ

Confirm the real integration scope before launch.

Provider account ownership, credentials, consent, channel support, data flow, and operational responsibilities are confirmed during implementation.

No. Wanevo loads the configured storefront widget. Ticketing, agents, automation, and reporting remain in Gorgias.

Bring your current provider setup

We will map the account, channel, events or customer experience, credentials, and ongoing ownership required for this connection.

Review this integration
Ready for your next channel?

Launch your web store and app without doubling the work.

Keep Shopify at the center while your team manages pages, campaigns, web, and app experiences from one place.