Terms of service
This agreement is between you and Wanevo, Inc. ("Wanevo", "we"), a Delaware corporation with its address at 835 Pulaski Hwy, Bear, DE 19701, USA.
1. Service
Commercial tiers include the services, managed infrastructure, support, and service levels stated in the applicable order form.
2. Acceptable use
- No use that violates Shopify’s acceptable-use policy or applicable law.
- No abuse, resale, or unauthorized consumption of shared infrastructure.
- No attempt to access another tenant’s data or systems.
3. Data ownership
You retain ownership of your code, theme configuration, and customer data. Wanevo holds only the information required to provide the contracted service and meet legal duties.
4. Service levels
Availability commitments, credits, support response times, and exclusions are governed by the applicable order form or service-level agreement.
5. Termination
Termination rights, notice periods, cure periods, and any refund eligibility are governed by the applicable commercial agreement.
6. Liability
Limitations of liability and exclusions of damages are governed by the applicable order form or commercial agreement to the maximum extent permitted by law.